4 Email Marketing Practices Healthcare Marketers Can Deploy in 2018

Ripping the benefits of email is possible only when you know how to use it and when to use it. Generic emails sent to all customers on your list gets you nowhere. That’s a fact, and so even in 2018, the significance of personalised and targeted email campaigns will continue to remain for both B2B and B2C industry.

So far, every industry expert has spoken about the tips or guidelines on how to craft a compelling email marketing campaign in different ways and on various platforms. But, only a few have shared the strident reality which many email marketers are unaware of. Email marketing is not just about crafting an email with a catchy subject line, unique content, and an attractive template design. Instead, it’s more about addressing their needs right at the comfort and privacy of their inbox.

Here are four practices that can set your healthcare email campaigns on the right path in 2018.

Think from the Reader’s Point of View

Before ushering your targeted audience’s inbox with high- frequency messages, consider the fact that their inboxes might already be filled with emails from other healthcare providers. It adds to their woe as they are already tired of going through numerous promotional emails during the last couple of months. Take some time and think what if the same happens to you how you would feel? You would get irritated, right?

The same emotions run through your reader’s mind too. Don’t forget that your readers are patients, healthcare professionals, and medical executives. Sending emails quite often may compel your subscribers like physicians, nurses, C-level executives and other medical specialists who are busy in delivering quality care to unsubscribe.

Firstly, give them time to clear their existing brimming inbox and create space for new emails to come in. Delivering messages to the crowded inbox will be of no help to you as your emails will get lost in such an environment. Think and act smart, and at the same time respect your reader’s privacy, time and availability to go through your campaigns. By doing so, you will only end up damaging your brand’s reputation and customer trust.

Offer Value Before You Ask for Business

Of course, you are here to get more visitors for your medical practice or buyers for your medical devices and equipment. But in the name of the business communication, you just can’t stoop low to end up spoiling your brand’s impression among health customers. The rule has been same over the years, and even in 2018, it will continue prevailing but unfortunately only in the mind as its application is hardly seen among healthcare email marketers. The logic is simple before you ask subscribers to buy from you or compel them to sign up for your service or newsletter, give them something valuable that will encourage them to opt for your product. This could be done either by offering a free download of a healthcare whitepaper or a market guide, a discount coupon, free trial or a freebie.

Don’t be too rigorous with your marketing gimmicks as sending too many emails or forcing prospects to subscribe to receive emails from your brand may result in getting your emails marked as spam. Make sure to deliver value to your customers and then expect the same in return.

Build Contextual Content around CTA

Asking too much up front to customers is not a good idea. Just be succinct in your call(s) to action (CTA) and ensure to craft actionable and inspiring email content so that it urges your readers to click on the website link or fill up the inquiry form as a sign of their interest to know more. Remember to build context-based content that resonates with your potential customer’s needs, encouraging them to take action in favor of your healthcare business.

Have your Plan Ready

It may sound too early but often having this thought delays your decision-making process at the time of need. There is nothing wrong to be prepared. As the New Year has already started, keeping email marketing plans ready for the year is indeed a smart move.

However, many medical marketers ignore the importance of having a to-do list in hand from the beginning of the year as they prefer addressing challenges as they come. But in this fast evolving healthcare industry where competition is soaring up every day, waiting for the opportunity to come is not at all a good idea. Marketers need to come out with a robust email strategy to make their presence felt amidst the chaos.

It’s true that one cannot predict things, but in the field of email marketing, your success depends on how well you anticipate the future market trends and be equipped to address them.

Have a check on your last year’s metrics to review the performance of your healthcare email marketing campaigns and based on that evaluate what worked great and what not for your medical practice or healthcare business. A look back into the past will surely help you succeed with your marketing campaign targeting healthcare professionals in the days to come.

The Last Word

Welcome the New Year with a bang and don’t forget to experiment with your marketing strategies. Be open to innovations and make way for embracing advanced technologies and tools that can trigger the chances of your success.

How to Excel at Engagement-Based Email Marketing

8 Ways to Improve Your Email Marketing Campaigns

I’m sure you’ve signed up for digital newsletters in the past. Thinking back, do you remember what made you engage with a company’s eNewsletter?

Chances are, it was one of these three reasons:

1. To get info on sales and discounts.

2. To be entertained.

3. To learn something valuable.

Engagement-based email marketing relates to how your subscribers interact with your eNewsletter. Once they’ve opened it up, you still need to wow them with your content.

So this week, I’m sharing 8 ways to improve email engagement, from subject lines to segmentation.

1. Grab them with a great subject line.

As someone scans their inbox, they’re likely to see a number of promotional subject lines. You don’t have much time or space to convince them to open yours.

You want to pique someone’s curiosity by offering them a short and sweet description of what they can expect. “Short and sweet” is key here, especially because around 42% of people are opening newsletters on mobile, which means a much smaller screen.

Whether it’s a massive clearance sale or must-have advice, create a sense of urgency and excitement around whatever you’re offering.

2. Always give people something of value.

Yes, you want to convert subscribers into paying customers, but you don’t do that by stuffing your newsletter full of random promotions or links to products.

Aim for a story, not a sales pitch. Start with a personal intro to help your readers get to know you, whether it’s your recent accomplishment or happiness around the holidays.

3. Be consistent.

If you usually send a newsletter on a Tuesday but get busy and forget until three months later and rush it out on a Friday, your followers won’t know what to expect and will probably have forgotten who you were by then.

And, you’ll be missing out on valuable opportunities to reach people, making it much more likely they’ll engage with your competitors instead.

Stick to a calendar so people can count on your content consistently each week or month.

4. Add some social proof.

Social proof is a term that was coined by Robert Cialdini in his 1984 book, Influence. (An excellent book by the way!) Basically, it’s the tendency of humans to copy the actions of others in a certain situation.

Examples of social proof include celebrity endorsements, online reviews and social media shares. Did you know that 83% of people trust reviews over advertising?

So, create an area of your eNewsletter where you can share customer testimonials or positive reviews with your followers.

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READ: How to Create an Email Marketing Campaign Your Audience Will Love

Sending consistent newsletters to your followers gives you the ability to develop a “Know, Like and Trust” relationship with them that will dramatically increase your brand visibility and market reach.

Yet many business owners and entrepreneurs pass up this golden opportunity to build relationships and increase sales. Are you one of them?

In this article, I share some reasons why your small business should create an email marketing campaign and offer some tips to help you increase open rates.

Read more on our website.

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5. Share valuable content.

It’s important to give your readers a reason to keep opening your emails. If you’re constantly promoting your product without offering tips or advice, you’re not going to keep their attention or loyalty.

A blog article can be a great tool for engagement-based email marketing. You can either place the full article in the body of the newsletter or just have the first few paragraphs of the article in the newsletter, and then link back to your blog.

When people feel your advice or content is valuable, they might share it with their friends. Don’t forget to add a little note at the bottom of your article inviting your readers to share your content with their social media followers for even more exposure.

And keep in mind people are looking for reassurance around COVID-19 protocols now. Your followers will get value and peace of mind if you tell them things like stricter cleaning routines and employees wearing face masks.

6. Get people used to promos.

I did say you shouldn’t make your eNewsletter too salesy, but that doesn’t mean you should avoid sharing the benefits of your product or service.

One ideal way to do this is to have a dedicated promo section of your newsletter, so that people get used to the idea of seeing valuable content alongside promos. That way, they won’t be surprised or even offended if you suddenly promote something in your eNewsletter.

7. Segment your lists.

Your subscribers are not all the same. You can really improve open rates and engagement by dividing your list of subscribers into groups based on their demographics and behavior.

For example, focusing on a specific geographic area to share news about a local event, or targeting a group who spent over a certain amount with a higher-end product promo.

8. Make it easy to unsubscribe.

While you don’t want your followers to give up on you, it’s critical to adhere to Anti-Spam and CASL laws. While this isn’t necessarily a way to improve email engagement, it’s the law, and you can pay hefty fines if you don’t follow it.

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I know this might seem like a lot of information, but there are so many variables when it comes to engagement-based email marketing. But when done effectively, you can get so much value from it-leads, sales and social media followers.

It’s well worth the time and effort to create an engagement-based email marketing campaign.

As a small business owner, you have a lot on your plate, so if you find that it’s too much to improve email marketing on your own, contact us for help.

To Your Business Success,

Susan

Direct Mail Marketing Vs Email Marketing: What’s Best for Your Small Business?

Small businesses cannot ignore the power of direct mail marketing and email marketing. Of course, both have their advantages and disadvantages. But, both are an efficient and costeffective way to find new customers, make new sales, up-sell to current customers, and stay connected with existing customers. And best of all, both of these marketing methods can be easily implemented into the marketing plans of even the smallest business on a very tight budget. Here is a quick overview and comparison of both methods.

Direct Mail Marketing

Direct mail marketing is not dead. It is still as powerful as it has ever been. One of the best things about direct mail marketing is that it has the ability to get your message into the hands of your prospects.

1. Recipients More Receptive

Many people are still not using email. Plus the fact that people will most likely spend more time reading a post card or letter than they will an email. Getting a beautiful post card or envelope into the recipient’s hand can be a powerful tool. As long as you design your marketing material so that it catches the reader’s eye, they will read your message. So much of the mail marketing pieces that arrive in a person’s mailbox is so poorly designed, that much of it gets ignored. Make your piece stand out from the rest, and they will read your message.

2. Can Become Expensive

If you are not targeting the correct audience, you will be wasting time and money. Sending marketing materials directly to specific people at specific addresses will keep your costs way down, and greatly improve your chances of making a sale.

3. Can Be Time Consuming

Building a mail list, and designing amazing marketing materials to send out, takes time, thought, and money. But as a small business, you must always be adding to and improving your mail list and marketing materials. Right from day one. Many small businesses, home-based businesses, and professional practices will live or die based on how good their mail list and marketing materials are.

Email Marketing

Email marketing is amazingly cheap, quick, and easy to implement, but it will not be replacing direct mail for a very long time. One of the best things about email is that it is trackable. This data can be used to analyze open rates, clicked links, and conversion details. All of this data can help you fine-tune your email content and message.

1. Very Inexpensive

You can easily start an email list and not spend one cent. But getting email addresses from anyone beyond your current customers can be very time-consuming. But eventually you will build a larger list. Then you will need an email service company to manage and send your email messages. Many of these service companies have a free plan to manage up to a certain amount of addresses.

2. Very Fast

Once your emails are designed and set-up, you can send out a mass email in a few minutes. Your recipients will start opening your email message a few minutes after you sent it. You will start to get hits on your website a few minutes later. Amazingly fast.

3. Very Convenient

Providing clickable links to your products and services makes an email very convenient for the recipients. These links allow the recipients to quickly understand what your email is trying to tell them, and sell them. This speed is one of the major reasons most of us enjoy emails.

What’s Best for Your Small Business?

Don’t be afraid to use both methods at the same time. Direct mail might work better for some of your prospects and current customers. Email might work better for the others. Each method has several similarities, and several important differences. You will need to decide which method, or both, is the best for your small business. The reality of the situation is that direct mail and email marketing are a perfect match for each other. Each method makes up for the shortcomings of the other. Used together they create a powerful tool to use in your marketing plan.

Here Are Some Questions To Ask Yourself

Is your communication time-sensitive? Do you have a budget to work with? How much explanation do your prospects require? Do you have a good mail list for one method or both? Have you already asked your current customers to join your mail and email list? Are some, most, or all of your customers online?

10 Email Marketing Strategies to Dramatically Increase Your Sales

Email marketing is one of the most profitable strategies available to the online entrepreneur (and offline business owners, too).

Consider this: About 99% of your website visitors will leave without buying anything from you on their first visit. But by creating a great opt-in offer you can at least get their contact details — and then use email marketing to follow up, build relationships, and turn them into paying customers.

And email marketing is by far the BEST and CHEAPEST way to stay in touch with your customers and build rock-solid relationships with them — so they’ll buy from you again and again! (This is called the “lifetime value” of your customers, and it’s extremely profitable.)

Email marketing just plain works! Just take a look at these statistics from PostFuture:

  • There are now more than 1 BILLION Internet users worldwide — and 90% of them use email.
  • 70% of users receive opt-in email from online businesses.
  • 82% of online buyers have made at least one purchase in response to an email promotion.
  • 32% have made an immediate online purchase in response to an email.

With numbers like these, you can understand why I’m always stunned to hear about a business that STILL hasn’t started to take advantage of email marketing strategies.

If you’re stuck for ideas on how to use email marketing to ramp up your profits, here are 10 proven email marketing strategies to get you started…

Email marketing strategy #1: Develop relationships and establish credibility by offering free information

Sending your subscribers valuable, free information — such as an authoritative eBook — will help them get to know and trust you. Once you’ve established your credibility, you dramatically increase your chances of converting subscribers into lifelong customers.

You can offer anything from a free report to a free trial version of software… whatever you think your subscribers would like!

Email marketing strategy #2: Encourage repeat visits by announcing regular specials

Once you’ve started collecting email addresses, you can send your customers and subscribers regular updates letting them know what your specials are. Sending regular discount offers is a great way to get your customers familiar with you and your site — and turn them into regulars who will buy from you again and again.

Email marketing strategy #3: Host “Customer Only” events

Suppose you own a restaurant, and you’ve been collecting your customers’ email addresses. You could send each of them an email invitation to an exclusive wine-tasting evening for regular diners only. Rewards like this are one of the best ways to capitalize on the lifetime value of your customers.

If you own an online business, you can set up a special page on your site that is accessible only to customers — and then send them an email telling them how to take advantage of the specials you advertise on that page.

Email marketing strategy #4: Include promotions in appointment reminders

If you are running a service business, as opposed to a retail business, you can still capitalize on the power of email marketing by sending appointment reminders to your clients.

If you’re a karate teacher, for example, you could send your new clients an email three days before their first lesson, reminding them where you are located and when they need to arrive. In that same message, you could include a coupon that offers them 25% off their lessons if they bring a friend to enroll as well!

Email marketing strategy #5: Follow up with your hottest leads

You can use email to follow up with people you have spoken with personally, but who have not made a purchase. Offer to answer any additional questions they may have, and let them know that you are available to speak with them at their convenience. This can dramatically increase your chances of closing a sale by providing your leads with extra information they’re not expecting.

Email marketing strategy #6: Offer electronic “loyalty coupons”

This is a great way to get your existing customers to buy from you again and again. Simply send each of your customers a coupon that they can print and bring with them into your store or use on your website. It is always a good idea to make your coupons valid for a limited time only to motivate your customers to make a purchase from you as soon as possible.

Email marketing strategy #7: Send follow-up offers to your customers

Follow-up offers are one of the most powerful ways to build a profitable business. because they build on the trust you’ve established to close the initial sale — and turn first-time buyers into regular customers.

How profitable can follow-up email be? My team once sent our customers a follow-up email introducing them to a product that we thought they might like. The entire process of writing the email and sending it out took about 20 minutes — and the result was a direct profit of $74,000!

Email marketing strategy #8: Encourage “Send to a Friend” referrals

Email is a great way to encourage referrals because it’s easy for people to forward messages to their families, friends, and coworkers. Make sure every newsletter, offer, or eBook you send to your subscribers reminds them that they can forward your message to anyone they think might be interested.

You could even run a promotion that gives your existing customers something for free every time they personally refer a new customer to you.

Email marketing strategy #9: Deliver your product electronically

Suppose you’ve written a book and you’re currently selling paperback copies through your site for $29 each. By creating a digital version of your book — which is WAY easier than you’re probably thinking — you can simply email it to your customers.

And since you won’t have to worry about things like printing costs, warehousing, packaging, and delivery, you can DRAMATICALLY increase your profit margin!

Email marketing strategy #10: Use email to sell your knowledge and create recurring revenue

If you are an expert on a particular topic — and just about everyone is — then you’ve got a successful business based on a paid-subscription newsletter waiting to be born.

Of course there are tons of other email marketing strategies you can put to use. And once you realize just how easy it is to use it to drive sales, you’ll be thinking of all kinds of new strategies yourself!

Email Marketing 101 – Uncover The Hidden Benefits and Advantages of Email Marketing

Email marketing campaigns make sense for many reasons. For example, if I were to put an ad in the newspaper or in a magazine, the cost would be very expensive. This is because print circulars make their money by selling advertising space. Therefore, the pricing is not going to be to my advantage, or to yours. To cap this fact off, not only would I have to spend a lot of money on advertising, there would be no way for me to know whether my investment worked. Let’s face it; although a publication might be doing great on sales and on circulation, people do not buy print materials because of the ads. They buy for the content. This means that they tend to skip over the advertisements, and even if they read them, they don’t pay that much attention to them.

Therefore, at the end of the day, using traditional methods of advertising such as print is a waste of time and money. The purpose of getting advertising out there is to make sure that people know that a business exists, and to motivate people to buy products and services from a business. This is why email marketing is such a great way to focus one’s advertising money, and efforts. For one thing, the cost of an email marketing campaign is a lot cheaper than traditional print methods. When a person is just starting a business, or when they are re-launching their advertising efforts, they want to save as much money as possible. This is why email marketing works well in this area.

Email marketing is not only cost efficient up front, it is cost efficient on the backend. When a business owner spends money on print advertising, they have a small reach. On the other hand, when someone invests in an email marketing campaign, they have a worldwide reach. This means that if they reach a person in Europe or Asia, and if they develop a customer base in these areas, they have now established themselves as an international company and brand. The money spent was only a fraction of what this would cost the old-fashioned way.

Here are some practical tips in forming an email campaign: Make sure that your content is readable, but not too wordy. People read their emails within seconds, and it’s important that they digest what they are reading very quickly, or they will lose interest, and delete the email. To this end, the email should be formatted in a way that is easy to read, and clean. It should look professional. It is important to remember that even with electronic media, you are invading a person’s space and time. If you dare to penetrate someone’s personal space, then what you send needs to be worth their while to read.